Jessica Elliott

CONTRIBUTOR

About Jessica

Jessica is a writer and business consultant specializing in tech, marketing, and small business operations. She dives deep into research and trends while writing compelling content that helps business leaders make strategic decisions. Along with writing for CO, she works with brands, such as Investopedia and U.S. News.

Latest—

Choosing a PEO: A Guide to Finding a Suitable Co-Employer

Ready to work with a professional employer organization? Use this checklist to ask the right questions, pick services, and avoid red flags.

Human Resources Software: 4 HR Tools for Small Businesses

Explore the main types of HR applications, plus an alternative to simplify your approach.

RUN » HUMAN RESOURCES

10 Must-Have Payroll System Features

Payroll services enable small businesses to complete payroll within minutes, not hours. Here are the tools that make the process easy and tax compliant.

RUN » TECHNOLOGY

10 Must-Have CRM Features for Small Businesses

Discover customer relationship management (CRM) tools that streamline service, marketing, and sales processes.

RUN » TECHNOLOGY

How to Best Utilize Your CRM Software

Get the most from your CRM software with an effective implementation process and a plan for success.

GROW » CUSTOMERS

10 Free or Low-Cost CRM Tools for Small Businesses

Customer relationship management (CRM) systems improve service, marketing, and sales processes. Discover affordable CRM software platforms.

RUN » HUMAN RESOURCES

10 Payroll Services for Small Business

Discover online payroll systems that streamline processes while enhancing employee experiences.

GROW » CUSTOMERS

12 Common CRM Questions Answered

Are you considering CRM software for your small business? Get answers to pressing questions and learn what to ask during a product demo.

RUN » TECHNOLOGY

Choosing a Business Phone System: 4 Steps to Finding the Right Fit

What should you look for in a small business phone service? Learn how to assess use cases, costs, features, and more.

RUN » HUMAN RESOURCES

Online Payroll Software and Service: A Guide for Beginners

Learn how automatic payroll systems work and benefit small businesses. Then consider the costs and decide if you should add this service.